Privacy Policy
At Tonecheer Australia, your privacy is important to us. This policy outlines how we collect, use, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What We Collect
When you interact with us, we may collect the following information:
- Name and contact details
- Billing and shipping addresses
- Order history and transaction details
- Email address (provided at checkout or when subscribing)
- IP address and device/browser information
2. How We Use Your Information
We use your data to:
- Process orders and deliver products
- Communicate with you about orders or support enquiries
- Send promotional emails about new products, existing products, special offers, and other updates. This includes emails sent to the address provided at checkout. You can unsubscribe at any time.
- Improve our website and user experience
3. Payment Security
All payments are processed securely via third-party gateways (e.g., PayPal, Stripe). We do not store your credit card or bank account details on our servers.
4. Cookies & Analytics
We use cookies and third-party tools (e.g., Google Analytics) to understand how visitors use our site and to improve performance. You can manage cookies through your browser settings.
5. Sharing Your Information
We do not sell or rent your personal information. We may share it with trusted service providers (e.g., couriers, payment processors) to fulfil your order.
6. Accessing or Updating Your Data
You may request access to the personal data we hold about you or ask us to update or delete it. Email us at admin@actonsales.com.au.
7. Data Storage and Security
Your information is stored securely in our systems. We take reasonable steps to protect your data from misuse, interference, or unauthorised access.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
9. Contact Us
For privacy-related questions or concerns, contact:
Tonecheer Australia
Email: admin@actonsales.com.au
Phone: (08) 8234 9099